Michael Anderson

NLP-MP, CPC

I have 25+ years in Operations and Sr. Global Leadership roles at Amazon, AmazonBusiness, Kimberly-Clark Corporation, PACS Healthcare and Old Navy applying Adult Learning, Behavioral Studies, Lean Manufacturing, and AI/Machine Learning Methodologies.

About Me

I have a genuine understanding of the Multi-Dimensional Challenges

leaders are faced with, the value of continuously honing one’s mind & actions. During my time at Amazon, I was also a faculty member at Amazon’s Operational Leadership Institute in Phoenix, AZ where I authored and delivered behavior-based training. This training was delivered to all newly hired Leaders, ranging from a recent college-graduate to a Sr. Executive who would be working on Jeff Bezos initiatives.

My Story

During my time at Amazon, I was also a faculty member at Amazon’s Operational Leadership Institute in Phoenix, AZ where I authored and delivered behavior-based training. This training was delivered to all newly hired Leaders, ranging from a recent college-graduate to a Sr. Executive who would be working on Jeff Bezos initiatives.
Understanding my mix of customers, I designed-in real-time scenarios, creating an empathetic program for teaching how the business decisions made by our Leaders in corporate roles have a downstream impact on the Leaders and their teams working in the Fulfillment Centers.

Professional Life

My professional life has been in the field of behavioral-studies, with the latter years of my career having a focus on the integration of Adult-Learning into the world of Artificial-Intelligence, Machine-Learning, and the meta-verse. My broad range of professional oversight includes conducting organizational-behavior assessments and implementation of culture-change plans in both union and non-union environments; to pioneering a first-in-kind, award-winning Virtual-Reality meta-verse to train individuals how to safely and efficiently operate vehicles within Amazon fulfillment-centers.
I apply the learnings within the systems, standards and processes utilized in Big-Tech, to assist my clients by raising their awareness of their “behavioral-data” relative to a person’s learning, muscle-memory and decision-making, or simply stated, one’s “behavioral-algorithm.”
Having held an array of roles dedicated to studying human-behavior, I’ve had the opportunity to observe a person’s learning- preference, muscle-memory and decision-making (or one’s “behavioral-algorithm”). I now provide my high-caliber clients an Executive Coaching experience utilizing the same pioneering thought-processes, tactics, and strategies from some of Earth’s premier customer-centric companies.

01

OPERATIONS

BEHAVIORAL

L&D

Employee Lifecycle Enterprise Portfolio Development

Led the redesign of the Departmental Employee Lifecycle Portfolio, creating a comprehensive framework that both honors employees’ career journeys and standardizes critical Enterprise processes.

02

STRATEGY

LEAD

COMMUNICATION

Operational Leadership Onboarding Kaizen

In partnership with senior leadership across Amazon Operations, Human Resources, Training, and the Operational Excellence Network, Michael spearheaded the Health & Safety Network’s Leadership Onboarding initiative, applying a Kaizen continuous-improvement approach to accelerate leadership effectiveness.

03

AI

DEVELOPMENT

COLLABORATION

Virtual Reality Training Simulator

In collaboration between Amazon, Raymond Forklift, and EndeavorVR, Michael was Amazon's lead Project Manager, authoring the hands-on Powered Industrial Truck (PIT) Practical-Competencies Program, which were then designed into Raymond's 'Virtual Reality Forklift Training'.